Terms of Service

Effective date: March 17 2024

Welcome to Bottini Auto Protection's website. By accessing and using our website, including filling out any contact forms, you agree to be bound by the following terms and conditions ("Terms"). Please read them carefully.

Service Descriptions

  1. Detail: Our Detail service encompasses thorough cleaning, polishing, and detailing of both the interior and exterior of your vehicle, revitalizing its overall appearance to a pristine condition. Discussions regarding specific requests or conditions of the vehicle should be made prior to service initiation.
  2. Maintenance: Our Maintenance Service is designed to keep your vehicle in top condition between professional details. It includes regular car washing and other auto detailinh maintenance-related services to ensure your vehicle maintains its aesthetic appeal.
  3. STEK USA Paint Protection Film (PPF): We apply premium STEK USA PPF to protect your vehicle's paint from scratches, chips, and stains. This service, known for its durability and clarity, is backed by a warranty against peeling, cracking, and yellowing, safeguarding your vehicle’s aesthetic integrity.
  4. Revivify Coatings: Revivify Coatings offer advanced, self-healing surface protection for your vehicle, enhancing its gloss and providing hydrophobic properties. This service includes a warranty, conditional upon adherence to our aftercare guidelines, ensuring lasting effectiveness and protection. Registered through CARFAX.

Payment policy

Payment is due upon service completion. For services above a certain value, a small deposit may be required at the time of booking, with the remaining balance due upon completion. We accept various payment methods, including cash, credit, and debit cards. All payment processing is conducted through URABLE.

Cancellation Policy

Please provide a 48-hour notice for any cancellations or rescheduling. Late cancellations, within 48 hours of the appointment, will incur a fee equivalent to the deposit amount.

Service Guarantees

Bottini Auto Protection stands behind its service quality. Should you have any concerns, please notify us within 48 hours of service completion for possible resolution. Our guarantees do not cover damages resulting from negligence, accidents, or non-compliance with aftercare instructions.

Liability Limitations

While we exercise utmost care, we are not responsible for pre-existing damages or issues unrelated to our services. All concerns should be communicated before departing from our premises.

Privacy Policy

Your privacy is of utmost importance. We use your personal data solely for service purposes, stored securely in our CRM system, and do not share it without your explicit consent.

User Conduct

We expect courteous behavior towards our staff and responsible use of our facilities. Misconduct will not be tolerated.

Dispute Resolution

We are committed to resolving disputes amicably. For any issues, please reach out to our management.

Amendments

We may update these Terms to reflect changes in our services or policies. Customers will be notified of significant updates through our communication channels.

Governing Law

These Terms are governed by the laws of the jurisdiction where Bottini Auto Protection operates, excluding its conflict of law provisions.